Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (519)542-8118.
- What are the Hospital hours?
Our hospital is open Monday, Tuesday, Wednesday and Friday from 8:00 am to 6:00 pm. On Tuesdays we are open from 8:00 am to 8:00 pm. On Saturdays we are open from 8:00 am until 2:00 pm. The clinic is closed on Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment.
- What forms of payment do you accept?
Cash, Debit, Mastercard and Visa
- Can I make payments?
No payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery.
6. What is the pre-anesthetic blood screening?
Pre- anesthetic blood work is done prior to surgery. A complete blood count is completed which looks at your pet's red and white blood cells. It also counts platelets which are important in controlling bleeding. The second test that is completed is a biochemical profile. This looks at the kidney and liver function, as well as many other parameters. This allows us to make informed decisions prior to surgery and anesthetics.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery, but many of our surgery patients do not have external sutures that need to removed.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of mammary cancer, decreasing the chance of cystic ovaries and uterine infections, decreasing the desire to roam, decreasing the incidence of prostate enlargement, helping prevent spraying and marking, and population control.